Cox Enterprises Spamming Blog Action Day Participants

Author: ModWork'r

17 Oct

UPDATE: I thank Elizabeth for leaving a comment and apologizing for the message. If every employee of Cox were as well-spoken and responsible as she seems to be; the company would thrive a lot more

cox enterprises spam

Cox Enterprises is despised by thousands, possibly millions of Internet users through the U.S. due to their horrifically flawed customer service efforts (or rather, lack thereof) and extremely poor quality of product. Anyone who has gone through the “Cox nightmare” with cable Internet, television, and/or phone service knows full well of the frustration and pain inflicted by Cox Communications onto their subscribers.

Luckily, I was able to make the move away from their horrible cable Internet service a few years back but the disrespect I was dealt through sheer idiocy will not soon leave my memory. When someone has to generally spend 5-10 hours a week on the phone with their ISP, it’s a wicked tale of anger spawned from handling the appalling ineptitude of Cox Communications employees.

Fast forward to the present, where I’m running Modern-Worker.com and have taken part in Blog Action Day. I shouldn’t be too surprised, but Cox found a way to come back and haunt me. How, you ask? SPAM.

Somehow, Cox Enterprises (which owns the tarnished Cox Communications) obtained my e-mail address and sent me an unpersonalized pre-fabbed e-mail which clearly qualifies as spam. Without further delay, here is the e-mail in all it’s canned ham shame…

Name: liz

Email: elizabeth.******@coxinc.com

Subject: Green Tips

Message: I work for Cox Enterprises and saw that you participated in
Blog Action Day. I thought you might be interested in visiting
www.CoxConserves.com. The site details Cox’s commitment to the
environment and offers tips on how anyone can become eco-friendly.

Now I ask you; has anyone else received a spam message from Cox?

UPDATE: I thank Elizabeth for leaving a comment and apologizing for the message. If every employee of Cox were as well-spoken and responsible as she seems to be; the company would thrive a lot more

4 Responses for "Cox Enterprises Spamming Blog Action Day Participants"

Elizabeth October 17th, 2007 at 12:06 pm 1
As a Cox employee, I thought it was worthwhile to reach out to your site and add to the collective voice discussing the environment on Blog Action Day. I thought you may be interested in Cox’s contribution to energy conservation and effort to get individuals involved in making a difference.

Please let me respond by saying I’ll refrain from adding posts to your site moving forward. I apologize for disturbing you and will continue to enjoy reading your blog.
Catherine Lawson October 18th, 2007 at 3:11 pm 2
“Wow Elizabeth - your company completely messed him about and you want to see if he’s interested in your contribution to energy conservation. Maybe you should get your customer service right before concentrating on other things.

I hope you refrain from spamming him also.”

MW - You have my sympathy’s - the spam you received is typical of these type of company. They don’t give a shit because they think they can always recruit new customers when they let the old ones down. We have them here also - mostly cell phone companies.
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